we hired Brooke Williamson of Realty Austin and she had a lot of good reviews . Well we didn't get the service detailed on her website .
We believe the reviews are fake. Fake reviews for sure. Brooke Williamson is the worst real estate agent in Austin. Don't fall for the reviews you read and the service is as bad too.
We felt we were left hanging throughout the entire process, as Brooke didn't follow through on her part as the agent.
Giving 3% is a lot of money in Texas and we feel as though that was not deserved.
Next time we look for a realtor we will do more research than what we did in looking for the right realtor to help us as Brooke Williamson did not help nor ease any of our anxiety throughout the process. Beware all buyers and sellers.
Product or Service Mentioned:
Realty Austin Realtor.
Reason of review: Poor customer service.
Monetary Loss: $20000.
Preferred solution: Don't work as a realtor.
I didn't like:
Did not reach out, Poor customer service, Lack of respect, No concern.